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Shipping Policy
 
You can trust that your order will be quickly processed and well packed.
 
We ship orders anywhere in the United States using the services of USPS and UPS. We also ship to international destinations served by USPS and UPS. Free local pick-up is available for customers in Minnesota & Wisconsin.
 
How to calculate shipping
 
You can choose a shipping method and calculate shipping cost for your order through our website. Here's how:
  • add items you want to buy to your shopping cart
  • click the link that says "View or Edit Cart" above the "checkout now" button in the right-hand column
  • enter your zip or postal code and click the "get rates" button
  • choose USPS or UPS to view the shipping options and rates for your order
Shipping FAQ
 
Do you ship to...?
 
We ship orders anywhere in the United States and to any international destinations served by USPS and UPS. Free local pick-up is available for customers in Minnesota & Wisconsin.
 
How much will it cost to ship my order?
 
Shipping charges are determined by the size and weight of the package and the shipping method you select. See the instructions above to choose a shipping method and calculate costs for your order.
 
How long will it take for my order to arrive?
 
We will ship your order within 2 business days of receiving it. Delivery time depends on your location and the shipping method you choose. Here are some standard delivery time ranges for USPS & UPS services available on our website:
 
DOMESTIC SERVICES
  • USPS Priority Mail®: 1-3 days
  • USPS First-Class Mail®: 1-3 days
  • UPS Ground: 1-5 days
    (UPS Next Day Air® & 2nd Day Air® also available)

INTERNATIONAL SERVICES

  • USPS Express Mail International® (EMS): 3-5 business days
  • USPS Priority Mail® International (PMI): 6-10 business days      
  • USPS First Class Mail International: varies by destination
  • UPS Worldwide:
    2-3 business days to Canada & Mexico
    3-4 days to Europe
    4-5 days to Asia and Latin America
Can I track my package?
 
Tracking information will be provided for all shipping methods except USPS First Class Mail International. Please choose USPS Express Mail or Priority mail if you want to be able to track your package.
 
I live nearby. Can I pick up my order?
 
Free local pick-up is available for customers in Minnesota & Wisconsin. If you choose this option, please email or call to arrange a pick-up time.
 
What if my package is damaged?
 
You can trust that your order will be quickly processed and well packed. If your package is damaged or lost during transit, we'll do what we can to help you recover it. However, please note that we cannot take responsibility for delivery once the item leaves our hands. If you are concerned about postal service reliability in your location, please use a shipping method that provides tracking information such as UPS or USPS EMS.
 
Do you offer combined shipping?
 
Yes. If you would like to combine the shipping for two or more orders, just contact us by email after you complete the orders and we will adjust the shipping charge accordingly.

 

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TC Tubes specializes in precision testing and matching of vintage and new production vacuum tubes for guitar & bass players, audiophiles, and DIY tube audio enthusiasts. Our website features secure payment options and fast, convenient shipping around the world.

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